Event First Aid Service Ltd
活動急救服務有限公司
Compassionate & Considerate
Medical First Aid services, of course, possess medical malpractice insurance to responsibly and legally protect the interests of all stakeholders when providing medical services to the public. Given that human lives are involved, this area allows no room for ambiguity.
This insurance is essential for ensuring the credibility and professionalism of the medical industry.
醫療急救服務當然持有醫療專業責任保險，為公眾提供急救服務，
負責任及合法地保障各持份者的利益。
因為醫療急救服務涉及人的生命，這個領域不容有任何含糊之處。
此保險對於確保醫療專業的可信度和專業性至關重要。
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'When lives on the line,
every second count,
A timely intervention ...
could be all that is needed to help.'
關於我們
About us
When conducting risk assessments for your upcoming event, have you considered the liability concerns related to your event's first aid services?
"First Aid"
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This is a critical medical term that refers to the provision of initial, immediate rescue and care for sick or injured individuals in emergencies or accidents. Mastering first aid skills not only helps determine the correct treatment sequence and priorities in emergency situations but also ensures that most injured individuals receive the best possible outcomes. In out-of-hospital environments, where medical histories are unknown and environmental conditions are unpredictable, our role becomes particularly important, leaving no room for error. Therefore, we must ensure that our services meet modern medical standards and are qualified to legally provide medical services to the public.
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Event First Aid Service Ltd. holds comprehensive liability insurance to ensure the quality of our services, professional skills, knowledge, and the use of medical equipment. We consistently uphold corporate responsibility by providing high-quality emergency medical services to the public, protecting the interests of all stakeholders involved in events, and preventing any avoidable medical claims or public relations issues. Suppose the relevant medical personnel do not hold any liability insurance. In that case, the organizers may have to bear the claims and legal consequences arising from the improper services of the chosen service provider."
"You should confirm this with your service provider."
「急救」
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是一個關鍵的醫療術語，指在緊急情況或事故中，為生病或受傷的人提供初步的立即救援和照護。充分掌握急救技能不僅有助於在緊急情況下確定正確的治療順序和優先次序，還能確保大多數受傷者獲得最佳的預後。在醫院外的環境中，由於病歷未知且環境條件難以預測，我們的角色變得格外重要，沒有錯誤的餘地。因此，我們必須確保我們的服務符合現代醫療標準，並具備合法向公眾提供醫療服務的資格。
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「Event First Aid Service Ltd.」擁有全面的責任保險，以保障我們的服務質量、專業技能、知識及醫療設備的使用。我們始終秉持企業責任，為公眾提供高品質的醫療急救服務，維護活動中所有利益相關方的權益，並防止任何可避免的醫療索賠或公關問題。如果相關的醫療人員未持有責任保險，主辦方可能需要承擔因他們所選擇的服務供應商服務不當而產生的索賠和法律後果。
Life-Saving,
No Compromises
- Every Life Matters
#Event First Aid Service 活動駐場急救服務
"Event First Aid Service Ltd." places great importance on and understands that in the context of Hong Kong's trend toward high transparency, accountability, and increasing public awareness of their rights, holding sufficient and valid liability insurance policies is essential for providing medical-related services to the public. This not only safeguards the interests of all your event stakeholders but also protects your event's brand reputation and ensures our legal high standards of service. Consequently, everyone can feel safe and enjoy a positive experience at your event!
Kind tips: It is important to emphasize that the first aiders at your event should be highly trained, equipped with appropriate medical supplies to meet modern practice needs, and adequately prepared to handle emergencies. Their role is to promptly and effectively treat and stabilize any injured individuals on-site. Relying solely on calling an ambulance or on individuals with outdated knowledge of first aid or equipment could potentially put all event stakeholders at risk.
“活動急救服務有限公司”非常重視並了解到，隨著香港對透明度、問責制的要求日益提高，以及公眾對自身權利意識的增強，向公眾提供相關醫療服務時，擁有充足有效的責任保險政策能夠保護所有活動持份者的利益。這不僅有助於維護您的活動品牌聲譽，還能確保您的活動獲得我們高水平的合法服務！每個人都可以在安全的環境中放心享受美好的活動體驗！
溫馨提示：
需要強調的是，活動中的急救人員應經過嚴格培訓，並配備適當的醫療用品，以滿足現代醫學實踐的需求，並為處理緊急情況做好充分準備。他們的角色是及時有效地治療和穩定現場受傷人員的情況。
重要的是要避免因缺乏足夠的急救設備或知識過時的急救人員而使所有活動利害關係人面臨風險。
這不僅可能導致公關危機影響您的品牌，還可能引發潛在的保險索賠。
最重要的是，這種風險可能對患者的健康和治療結果產生負面影響。
"Event First Aid Service Ltd" possesses below liability insurance coverage and legally provides service to the public.
Medical Malpractice Insurance
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Who can guarantee the quality of your event's event medical first aid services, the qualifications of the medical staff, and how they management of your event attendees?
As an event organizer, you may need to bear responsibility for claims arising from the misconduct or negligence of designated service providers.
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Therefore, medical malpractice insurance is essential for medical first aid service providers and should be included as part of a comprehensive service package. When holding relevant medical qualifications and providing services to the public, we must take responsibility for every action and decision, especially when it involves the lives of others.
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This insurance not only ensures that our staff's qualifications meet the highest standards but also provides comprehensive liability coverage, protecting the reputation of healthcare providers and the event organizer, demonstrating a commitment to patient and all stakeholders' safety and quality care.
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Providing the best liability insurance reduces the risk of unnecessary claims faced by all stakeholders.
Medical malpractice insurance plays a crucial role in our emergency services, ensuring professional assurance, legal guidance, and trust with our patients.
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Rest assured, the safety of your event is our top priority. We are committed to delivering the highest standard of emergency medical care while being fully prepared for any unforeseen circumstances.
Employee Compensation Insurance
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Employee Compensation Insurance, also known as workers' compensation insurance, is a mandatory requirement for employers in Hong Kong. Employees are crucial assets of a company. 'Event First Aid Service Ltd' values the importance of our employees;
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Therefore, we purchased for our working staff, a comprehensive and proper Employee Compensation Insurance which conforms to the < Hong Kong Employees' Compensation Ordinance > and allows our employees to feel they are valued and respected, as well as by our clients.
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Fulfilling the Employees' Compensation Ordinance (ECO) (Hong Kong Law Chapter 282) governs the regulations and requirements for employee compensation that employers must possess a valid insurance policy that is subject to corresponding obligations with reference to the law (including The Basic Law).
Reference: Hong Kong Employees' Compensation Ordinance (Hong Kong Law Chapter 282) https://www.labour.gov.hk/eng/legislat/content1.htm
Medical Service providers who offer services to the public without medical malpractice insurance may face several challenges and risks.
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Legal Liability: Medical malpractice insurance typically covers the legal responsibilities that medical service providers may encounter during their practice. If your assigned service provider does not hold or possess an appropriate liability insurance policy, the event organizers may have to bear the legal expenses associated with that provider. This includes covering the legal responsibilities that medical professionals may face in response to claims of negligence or malpractice.
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Impact on Public Trust: Attendees expect that medical support at events is reliable and well-prepared. The absence of proper insurance can undermine public confidence in the safety measures in place, potentially equation the level of quality of Care & patient trust, If a provider lacks insurance, it may lead patients to doubt their professional competence and reliability.
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Professional Ethics and Standards: Many professional medical organizations require their members to maintain professional liability insurance; failing to do so could result in issues related to professional licensure.
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Regulatory Scrutiny and Legal Consequences: Depending on the severity of any incidents or issues arising from inadequate first aid services, event organizers may face regulatory investigations, fines, or even legal action. This can further exacerbate the reputational damage and have lasting financial implications.
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Long-Term Brand and Credibility Erosion: A reputation for prioritizing cost-cutting over participant safety can be incredibly difficult to overcome, even with subsequent improvements. The event may be forever associated with the perceived negligence, making it challenging to regain the trust and confidence of both attendees and industry stakeholders.
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Delivering medical support at public events without Medical Malpractice Insurance coverage raises significant concerns. While the intention to serve the public and ensure safety is commendable, operating without adequate insurance possibly exposes both medical personnel and event organizers to serious risks that all can be avoided in the first place.
3) Hire Car Permit –Private Service (Limousine)
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Our Company vehicle holds a Private Service (Limousine) Hire Car permit, to fulfill the existing law [section 52(3) of the Road Traffic Ordinance (Cap. 374)] stipulates provisions on the use of private cars for the carriage of passengers for hire or reward. Because using an illegal hire car service can put passengers at risk, as the Vehicle's third-party insurance may be invalid.
「活動急救服務有限公司」具備有以下責任保險並合法向公眾提供服務。
<<醫療專業責任保險>>
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誰能保證您的活動急救醫療服務的品質、醫療人員的資格及怎麼處理你的活動與會者？
作為活動主辦方，您可能需要承擔因所選擇服務提供者的不當行為或疏忽引起的索賠。
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因此，醫療專業責任保險對於醫療急救服務提供者至關重要，應作為整體服務包的一部分。
持有相關醫療資格並向公眾提供服務時，我們必須對每項行為和決策承擔責任，
特別是在涉及他人生命的情況下。
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這種責任保險不僅確保我們員工的資格符合最高標準，還能全面保障責任，
維護醫療服務提供者和活動主辦方的聲譽，體現對患者和所有利益相關者的安全和優質護理的承諾。
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提供最佳責任保險，減少所有活動利害關係人面臨不必要的索賠風險。
醫療專業責任保險在我們的急救服務中至關重要，確保專業保證、法律指導和與患者的信任。
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請放心，您的活動安全是我們的首要任務，我們致力於提供最高水準的醫療急救護理，
並為任何不可預見的情況做好充分準備。
2) 《僱員補償保險》
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僱員補償保險是香港雇主的強制性要求。 員工是公司的重要資產。
「Event First Aid Service Ltd」重視員工的重要性；
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因此，我們為員工購買了一份全面且合適的符合《香港僱員補償條例》的僱員補償保險，
讓我們的員工感受到自己受到重視和尊重，也受到客戶的重視和尊重。
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履行《僱員補償條例》（香港法第282章）對僱員補償的規定和要求，
即雇主必須持有有效的保險單，並參照法律（包括《基本法》）承擔相應的義務。
參考：《香港僱員補償條例》（香港法例第282章） https://www.labour.gov.hk/eng/legislat/content1.htm
服務商在沒有醫療專業責任保險的情況下，
向公眾提供服務的醫療保健服務提供者可能會面臨多種挑戰和風險。
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如果活動現場的急救服務因缺乏全面的醫療過失保險/員工補償保險而被認為不充分,
這將對活動的聲譽造成嚴重和持久的影響。因此，我們將確保我們服務的合法性和穩健性作為首要任務。
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法律責任：醫療專業責任保險通常涵蓋醫療服務提供者在執業過程中可能遇到的法律責任。
如果您指定的服務提供者沒有持有或擁有適當的責任保險，活動組織者可能必須承擔與該提供者相關的法律費用。這包括醫療專業人員在應對疏忽或醫療事故索賠時可能面臨的法律責任。
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對公眾信任的影響：與會者期望活動中的醫療支援可靠且準備充分。
缺乏適當的保險可能會削弱公眾對現有活動安全措施的信心，可能會影響醫療護理品質和病人信任的水平，
如果提供者缺乏保險，可能會導致患者懷疑醫療服務提供者的專業能力和可靠性。
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職業道德與標準：許多專業醫療組織要求其成員持有專業責任保險；否則可能會導致與專業許可相關的問題。
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監管審查和法律後果: 取決於任何因急救服務不足而引發的事故或問題的嚴重程度,
活動主辦方可能面臨監管調查、罰款甚至法律訴訟。這進一步加劇了聲譽損害,並造成持久的財務影響。
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長期品牌和公信力的侵蝕: 將削減成本置於參與者安全之上的聲譽也很難克服。
該活動可能永遠與被認為的疏忽聯繫在一起，
這使得重新獲得與會者和行業利益相關者的信任和信心變得具有挑戰性。
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在公共活動中提供醫療支持而沒有醫療過失保險的保障，會引發重大擔憂。雖然服務公眾和確保安全的意圖是值得讚揚的，但缺乏足夠的保險可能會使醫療人員和活動組織者面臨嚴重的風險，而這些風險本可以事先避免。
3) 《私家服務(豪華房車)出租汽車許可證》
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我們公司的車輛均持有 - 私家服務(豪華房車) 出租汽車;
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為履行現有法例訂有有關使用私家車作出租或取酬載客用途的條文《道路交通條例》(第374章)第52(3)條。
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因為使用非法出租汽車服務會令車上乘客蒙受風險，
提供非法出租汽車服務的車輛其第三者責任保險可能會失效。
F&Q :
What is the difference between Medical Malpractice & Professional Indemnity Insurance?
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The coverage for both these insurances is very similar; however, medical malpractice insurance not only covers economic loss but also injury and property damage following professional negligence, which professional indemnity won’t cover.
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As mentioned, unlike public liability insurance, both cover compensation claims arising out of professional activities. However, the cover under a professional indemnity policy is a lot more restrictive than the cover under a medical malpractice policy.
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Professional indemnity insurance only covers compensation claims involving purely economic losses. This means that if someone makes a claim against the service alleging that the service's professional negligence resulted in them being injured or their property being damaged, professional indemnity insurance would not cover it.
⚠️We DO NOT ❌provide a SINGLE-PERSON service.
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Our service will provide at least two staff members, including one male and one female.
This ensures the presence of both genders, which can be beneficial for your event.
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We aim to avoid "medical diagnosis tunnel vision," which may lead to errors in medical decision-making. The presence of both genders allows for a "chaperone role" during necessary intimate examinations. This can help reassure patients if they experience distress and offer emotional support during embarrassing or uncomfortable situations, thereby protecting the patient’s dignity and confidentiality.
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Additionally, the chaperone role and buddy system provide safeguards for both patients and our staff. This approach can discourage unfounded allegations of improper behavior and secure the interests of all event stakeholders.
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Based on our real-life working experience, our female staff tend to be more effective when handling infants, children, and the elderly. If your event involves infants or expectant mothers, we can assign female staff with obstetric qualifications or clinical obstetric experience to provide assistance.
In the medical field,
it is generally NOT recommended to have a single responder for several important reasons:
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Safety and Oversight: Having a single responder increases the risk of potential errors, oversights, or misjudgments during medical situations. Having a second responder provides an additional layer of safety, oversight, and verification of the actions taken.
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Workload Management: Medical emergencies can be highly demanding, both physically and mentally. A single responder may become overwhelmed or fatigued, leading to decreased effectiveness. Having a team of responders allows for task-sharing and better management of the workload.
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Specialized Skills: Different medical professionals possess complementary expertise, which is valuable in emergency situations.
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Patient Comfort and Dignity: The presence of both genders can be important for certain procedures or examinations to ensure patient comfort and dignity.
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Legal and Ethical Requirements: Chaperones may be legally or ethically required, particularly for intimate examinations.
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Backup and Support: A second responder can provide immediate assistance if the primary responder requires help or becomes incapacitated.
The presence of a team of medical responders, rather than a single individual, is considered a best practice to ensure quality patient care, enhance safety, and meet legal and ethical standards.
⚠️我們不會❌提供單人急救服務
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我們的服務將提供至少兩名急救人員，包括一名男性和一名女性。這確保了兩性在場，對您的活動將是有益的。
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我們的目標是避免「醫療診斷狹隘視野」，這可能導致醫療決策中的錯誤。
兩性急救人員在場可以在必要的親密檢查中擔任「陪伴角色」。這可以幫助安撫在困擾時的病人，
並在尷尬或不舒服的情況下提供情感支持，從而保護病人的尊嚴和保密性。 -
此外，陪伴角色和夥伴系統為患者和我們的急救人員提供了保障。
這種方法可以抑制無根據的行為不當指控，並保護所有活動相關者的利益。
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根據我們的實際工作經驗，我們的女性急救人員在處理嬰兒、兒童和老年人方面往往更具效果。
如果您的活動涉及嬰兒或孕婦，我們可以指派具有產科資格或臨床產科經驗的女性急救人員來提供協助。
在醫療領域，通常不建議採用單一急救人員，原因如下：
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安全與監督：只有用單一急救人員會增加醫療狀況下潛在錯誤、疏忽或誤判的風險。
擁有第二個急救人員可以為所採取的行動提供額外的安全、監督和驗證。
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工作量管理：醫療緊急狀況對身體和精神的要求都很高。單一急救人員可能會變得不知所措或疲勞，
從而導致效率下降。擁有 一支急救團隊可以實現任務共享和更好的工作量管理。
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專業技能：不同的醫療專業人員可能擁有互補的專業技能或專業知識。
(例如，護士和醫生在緊急情況下具有不同但必不可少的能力。)
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病患照護與舒適：某些醫療程序或檢查可能需要男女都在場，以確保病患的舒適和尊嚴。
單一性別的急救人員可能不適合所有情況。
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法律與道德考量：在某些情況下，例如私密檢查，有監護人在場被認為是保護病人和醫療專業人員的法律和道德要求。
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後備和支援：如果用單一急救人員喪失工作能力或需要幫助，
則有第二個急救人員可以提供立即的後備和支持，這對於時間敏感的醫療緊急情況至關重要。
透過擁有一支急救醫療團隊，可以確保更好的病患治療效果、提高安全性並促進道德和專業實踐。
多個急救人員的存在，每個急救人員都有其獨特的技能和觀點，通常被認為是提供優質醫療服務的最佳實踐。
Post-Event First Aid Summary
Based on our real-life operation practice., this record is essential for understanding the nature of any accidents that occur and for planning future events.
Benefits of This Summary :
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Accident Documentation:
In the event of an accident during the event, we will maintain a detailed record of the incident.
This documentation enables event organizers to understand the circumstances surrounding the accident and the treatment provided afterward.
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Legal and Insurance Support:
The summary serves as a legally valid document that can be presented to third parties such as insurance companies or legal representatives.
This can be crucial in dealing with any claims that may arise from incidents occurring during the event.
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Future Planning Reference:
The insights gained from this report can inform your planning for future events. Understanding the nature of incidents helps in identifying potential hazards, allowing you to minimize risks and enhance safety protocols for upcoming events.
This Post-Event First Aid Summary is a vital document that not only aids in legal and insurance matters but also serves as a critical reference for improving safety measures in future events. We appreciate the opportunity to provide service at your upcoming event and look forward to assisting you in your future events.
活動後急救摘要
根據我們過往的實際操作，該記錄對於了解發生的任何事故的性質以及規劃未來的事件至關重要。
本摘要的好處, 如果活動期間發生意外； 我們將記錄在案
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意外記錄：
如果活動期間發生意外，我們將保留事件的詳細記錄。該文件使活動組織者能夠了解事故的情況以及事後提供的治療。
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法律和保險支援：
該摘要作為具有法律效力的文件，可以提交給保險公司或法定代表人等第三方。
這對於處理活動期間發生的事件可能引起的任何索賠至關重要。
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未來活動規劃參考：
從這份報告中獲得的見解可以為您未來活動的規劃提供資訊。
了解事件的性質有助於識別潛在危險，使您能夠最大限度地降低風險並增強即將發生的活動的安全措施。
這份活動後急救摘要是一份重要文件，不僅有助於處理法律和保險索償事務，
而且可以作為改善未來活動安全措施的重要參考。
我們很高興有機會為您即將舉行的活動提供服務，並期待在您未來的活動中為您提供幫助。
Based on actual experiences, we acknowledge that insurance claims can occur. Therefore, we leave nothing to chance and make sure that our prehospital event medical first aid service is equipped with adequate and valid liability insurance coverage.
Additionally, we will also ensure thorough documentation to deliver reliable service at your event.
根據實際經驗，保險索償是會發生。
因此，我們不會心存抱著僥倖心理，並確保我們的院前活動醫療急救服務配備充分且有效的責任保險。
此外，我們還將確保提供完整的記錄，為您的活動提供可靠的服務。
We work in a "Multidisciplinary Team (MDT)" approach.
Our team is made up of different medical professionals sector all have different areas of expertise so that they can combine their skill sets if necessary to tackle complex and challenging patient clinical conditions.
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The benefit of Multidisciplinary team care - is when professionals from a range of disciplines work together to deliver comprehensive care that handles the patient's clinically complicated condition under the patient's limited medical history in a prehospital setting, stabilizing the patient.
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Also, we have staff who have experience working in a supervisor role in the theme park's first aid department, they are equipped with extensive skills and knowledge to handle any potential complaints or insurance claims, which could benefit your events.
我們以“多學科團隊護理模式”方法工作。
我們的團隊由來自不同醫學專業領域的專業人士組成，各自擁有不同的專業知識和技能，能在必要時結合各自的專業背景來應對複雜且富有挑戰性的患者臨床狀況。
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多學科團隊護理模式的好處- 當來自各個學科的醫學專業人員共同提供全面護理時，即使在院前環境中、病歷有限的情況下，我們也能盡可能滿足患者的臨床複雜狀況並穩定患者。。
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此外，我們的員工曾在主題公園擔任急救部門主管，擁有豐富的技能和知識來處理任何潛在的投訴或保險索賠，這對您的活動將大有裨益。。
Comprehensive Sports Medicine and Emergency Care
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Our service capabilities extend beyond general first aid to provide comprehensive sports medicine and emergency care, ensuring the safety and well-being of athletes at your events.
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Rapid Response: Our trained teams monitor sidelines and make swift, informed decisions to address acute injuries, considering both physical trauma and the psychological impacts on athletes.
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Complete Service Offering: In addition to acute field response, we provide sports taping, consultations, and on-field injury management, contributing to the prevention and treatment of sports-related injuries.
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Commitment to Safety: Our goal is to equip your organization with the medical expertise and resources necessary to facilitate safer sporting events and enhance the overall experience for athletes.
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We are fully committed to upholding the highest standards of care and professionalism in all our services.
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我們的服務不僅限於一般急救 - 我們提供全面的運動醫學/運動急救和以運動為重點的緊急護理，以幫助確保參加您的賽事的運動員的安全和福祉。
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作為運動醫學專業人員，我們負責監控場邊情況並做出快速、明智的決定，以解決任何急性傷害或隨時準備立即做出反應並即場做出初始治療決定。我們的團隊經過培訓，在確定最合適的治療方案時，不僅要考慮身體創傷，還要仔細平衡對運動員的心理和競技影響。
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除了緊急應變之外，我們的服務還包括運動肌內效貼療法、運動醫學諮詢和場上急性損傷管理。這使我們能夠積極致力於運動和身體活動相關傷害和創傷的預防、治療和持續管理、如果需要的話可以轉介。
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最終，我們的目標是為您的體育賽事和組織提供所需的醫療專業知識和資源，以促進更安全的體育賽事並增強所有參賽運動員的整體體驗。我們了解這些責任的重要性，並完全致力於維護最高標準的護理和專業精神。
「including, but not limited to」
「including, but not limited to」
Challenges of Prehospital First Aid Services
Providing first aid in a prehospital event setting involves unique challenges that require specialized expertise and resources:
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High-Pressure Situations: Limited access to medical equipment and unpredictable environments demand rapid, informed decision-making from first aid teams.
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Appropriate Training: Without a patient's full medical history, responders must use their training and clinical judgment to stabilize injuries and provide immediate care, adapting to dynamic situations.
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Evolving Responsibilities: The role of first aid has expanded beyond basic care to include a higher level of responsibility, necessitating well-equipped, highly-trained personnel familiar with modern medical protocols.
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Importance of Selection: When choosing an event first aid provider, it is crucial to ensure they have proper insurance coverage and staff with the necessary medical knowledge and skills.
Event First Aid Service Ltd. is equipped to provide a comprehensive solution that addresses these critical requirements, ensuring the safety and well-being of your event attendees.
院前急救服務的挑戰
在院前活動中提供急救服務涉及獨特的挑戰，需要專門的專業知識和資源：
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高壓情況：院前取得醫療設備有限的且不可預測的環境要求急救團隊做出快速、明智的決策。
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訓練有素：在沒有患者完整病史的情況下，
急救人員必須利用他們的訓練和臨床判斷來穩定傷勢並提供立即護理，以適應動態情況。 -
不斷變化的責任：急救的角色已經超出了基本護理範圍，涵蓋了更高級別的責任，
因此需要裝備精良、訓練有素、熟悉現代醫療標準和程序的人員。 -
選擇的重要性：當您為即將舉行的活動選擇活動急救人員時，
你可能想考慮確保所選擇活動急救人員擁有適當的保險以及
具有必要醫療知識和技能的員工至關重要。
Event First Aid Service Ltd. 能夠提供全面的解決方案來滿足這些關鍵要求，
確保活動參與者的安全和福祉。
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Based on the size and structure of your event, we will ensure that we will have more than sufficient life-saving, immobilization devices and extrication equipment in place and ready to serve in your event.
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All consumables are included without any extra cost.
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So all your event participants know; whenever they require first aid, all event stakeholders will feel safe and have a sense of security that on-site had sufficient materials, equipment, and professionals in place to assist them..
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根據您活動的規模和參與者人數，我們確保將配備有充足的醫療急救、
醫療固定裝置和解救設備到位在場並隨時為您的活動提供服務。 -
所有急救耗材均包含在內，無需任何額外費用。
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這是確保您所有的活動參與者都知道；
每當某人需要急救時，各活動持份者也可以放心並且有安全感 ，
因為現場有充足的醫療急救設備和專業人員來幫助他們；
滿足大眾對活動駐場急救服務 的期望。
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We understand that most moms and dads would do anything to keep their little ones safe from harm. Nothing is more heart-wrenching than seeing your child get hurt, especially when a kiss and a cuddle won’t stop the tears.
When it comes to events involving kids, safety is a top priority. Children are easily excitable and often get hurt, particularly when they become tired. Assessing young children can be more challenging because everything is smaller, and young children often struggle to express their feelings verbally.
Additionally, children with special educational needs (SEN) can be more sensitive and require extra care.
By having our trained staff at your event, you can ensure that we are equipped to handle both children and those with SEN, as well as highly sensitive persons (HSP). Our quick actions and proficient skills allow us to provide immediate emotional support and initial medical care to the children, while also comforting worried parents.
As an event organizer, you can rest easy knowing that you’ve taken the necessary steps to create a kid-friendly, happy, and safe environment, ensuring that everyone has a great time
我們明白到，大多數媽媽和爸爸都會不惜一切採取任何措施來保護他們的小孩免受傷害，
因為我們了解到沒有什麼比看到你的小孩受傷更令人心痛，
尤其是如果一個吻或一個擁抱都不能阻止你的小孩眼淚的時候。
當您的活動涉及孩子們時，我們首要關注的是安全第一
因為兒童容易得意忘形， 經常容易導致受傷，
特別是在他們疲倦時。 而且對兒童的評估會比較困難，
而兒童通常都非能語言清晰表達到自己感覺，有時SEN/「高敏感族」兒童甚至可能更加敏感。
所以有我們的員工在您的活動，我們的員工具備處理兒童和SEN/「高敏感族」兒童的知識和技能。
憑藉我們的迅速行動和熟練的技巧，可以為孩子們提供即時的情感和初步醫療護理。
（以及同時安慰擔心的父母也很重要）
因此，作為主辦，您可以放心地知道自己已經採取了必要的措施來關心和照顧您的活動中的孩子，讓他們保持友好、快樂和安全，讓每個人都度過愉快的時光。
Pre-hospital First Aid Service is not always about bloody or dramatic situations.
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Based on our experience, we frequently encounter and handle individuals suffering from emotional distress for various reasons. It is important to understand the underlying causes of their distress and to recognize their needs.
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Therefore, we encourage our Medical First Aid (MFA), Pre-Hospital First Aid (PFA), and IBCCES - Autism and Sensory Awareness Training qualified staff to continually refine their communication skills and enhance their knowledge in counseling or psychological first aid.
By applying the principles of look, listen, and link, our staff can provide timely and effective psychological support and appropriate measures to help mitigate the problem through empathy and sympathy. This approach helps to improve the immediate sense of security on-site, offering both physical and emotional comfort to those in distress.
When advanced support is required, we can provide a referral channel to help individuals seek further medical assistance.
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院前急救服務並不總是關於血腥或戲劇性的情況。
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事實上，根據我們的經驗，我們經常遇到並處理因各種原因而遭受情緒困擾的人。理解他們困擾的原因和需求非常重要。
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因此，我們鼓勵我們的醫療急救（MFA）、院前急救（PFA）和IBCCES - 自閉症及感官意識培訓合格的員工不斷提升他們的溝通技巧，並增強心理急救或輔導的知識。
通過“觀察、傾聽和連結”的原則，我們的員工能夠提供及時有效的心理支持和適當的措施，幫助減輕問題，並通過同理心和同情心來改善現場的安全感，為困擾的人提供身體和情感上的安慰。
當需要進一步的支持時，我們可以提供轉介渠道，幫助他們尋求更多的醫療支持。
From our real-life working practices, we do often come across a geriatric patient with a medical emergency or traumatic injury.
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🌱Geriatric patients are not just "old adults"— they come with their own challenges, which include social, cognitive, and physical aspects. The physical presentation of geriatric patients is different from that of other patient groups. Taking an honest look at where an elderly needs support is the first step and then assessing all the possible solutions to get them the help they need.
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As Medical First Aid Service providers, we must show empathy and secure their dignity when approaching the geriatric patient, also we need to increase our index of suspicion with elderly patients. Vague and non-specific complaints and traumatic injuries with a low-energy mechanism of injury can have life-altering effects on an older patient.
從我們的實際工作實踐中，我們經常會遇到患有醫療緊急情況或外傷的老年患者。
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🌱老年患者不僅是“老年人”，他們還面臨著自己的挑戰，包括社會，認知和身體方面。 老年患者的身體表現與其他患者群不同。 細心地看待老年人需要支持的地方是第一步，然後評估所有可能的解決方案，以幫助他們獲得所需的幫助。
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作為醫療急救服務提供者，在接觸老年患者時，我們必須表現出同理心 和 同情心並確保他們的尊嚴並獲得尊重，我們還需要對老年患者的受傷機制懷疑指數提高警覺。 模糊和非特定性的主訴以及具有低能量損傷機制的創傷性損傷可能對老年患者產生改變生命的影響。
“Plan before you can manage.”
In simple words, planning comes before managing, events.”
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Behind the scenes of every great event,
We are not limited to providing service on the actual event days.
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Pre-event meetings and coordinating also play a very surly part in our ordinary operation; every so often we are required to conduct an onsite visit and develop emergency contingency plans with the event management team.
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Because we can consider the event from a safety perspective, we may spot some potential crises to suggest to the event management teams, in order to minimize any risk, to provide your event safety and a joyful event experience.
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在每一個大型活動的背後，
我們的角色不限於在實際活動當天提供服務。
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活動前會議和協調也在我們的日常業務中也起著非常重要的作用；
我們確實經常需要與活動管理團隊進行活動實地考察，並製定應急計劃。
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因為我們可以從安全角度考慮您的活動，
所以我們可能會發現一些潛在的危機，以向活動管理團隊提出建議，
以最大程度地降低任何風險，
從而為你活動提供的一個安全和歡樂的活動體驗。
The building blocks of our service successes are the people with the right mindset, and possessing the necessary skills/qualifications.
They work together to deliver services in a style that is best described as “Precaution is better than cure.” .....
Modern First Aid Service pattern has evolved;
The old trend all you seeing the first aider just sitting around, waiting for someone to come to seek help, instead; "Prevention" had become a new trend, therefore we will be watching out for any potential hazard that may occur in your events; minimize the risk factor before the accident happened and this act is to prevent letting anyone else capture and post it on social media lead to any potential Public relations/ legal crisis.
“Saving a life wasn’t always about performing complicated medical procedures. It was something more. It was about putting a smile on someone’s face and hearing them sincerely .” ― Daniel Sink
