關於我們

'When lives on the line,

every second count,
A timely intervention ...

could be all that is needed to help.'

About us

When conducting risk assessments for your upcoming event, have you considered the liability concerns related to your event's first aid services?

"First Aid"

This is a critical medical term that refers to the provision of initial, immediate rescue and care for sick or injured individuals in emergencies or accidents. Mastering first aid skills not only helps determine the correct treatment sequence and priorities in emergency situations but also ensures that most injured individuals receive the best possible outcomes. In out-of-hospital environments, where medical histories are unknown and environmental conditions are unpredictable, our role becomes particularly important, leaving no room for error. Therefore, we must ensure that our services meet modern medical standards and are qualified to legally provide medical services to the public.

Event First Aid Service Ltd. holds comprehensive liability insurance to ensure the quality of our services, professional skills, knowledge, and the use of medical equipment. We consistently uphold corporate responsibility by providing high-quality emergency medical services to the public, protecting the interests of all stakeholders involved in events, and preventing any avoidable medical claims or public relations issues. Suppose the relevant medical personnel do not hold any liability insurance. In that case, the organizers may have to bear the claims and legal consequences arising from the improper services of the chosen service provider."
"You should confirm this with your service provider."

「急救」

是一個關鍵的醫療術語，指在緊急情況或事故中，為生病或受傷的人提供初步的立即救援和照護。充分掌握急救技能不僅有助於在緊急情況下確定正確的治療順序和優先次序，還能確保大多數受傷者獲得最佳的預後。在醫院外的環境中，由於病歷未知且環境條件難以預測，我們的角色變得格外重要，沒有錯誤的餘地。因此，我們必須確保我們的服務符合現代醫療標準，並具備合法向公眾提供醫療服務的資格。

「Event First Aid Service Ltd.」擁有全面的責任保險，以保障我們的服務質量、專業技能、知識及醫療設備的使用。我們始終秉持企業責任，為公眾提供高品質的醫療急救服務，維護活動中所有利益相關方的權益，並防止任何可避免的醫療索賠或公關問題。如果相關的醫療人員未持有責任保險，主辦方可能需要承擔因他們所選擇的服務供應商服務不當而產生的索賠和法律後果。

Life-Saving,
No Compromises
- Every Life Matters

#Event First Aid Service 活動駐場急救服務

"Event First Aid Service Ltd." places great importance on and understands that in the context of Hong Kong's trend toward high transparency, accountability, and increasing public awareness of their rights, holding sufficient and valid liability insurance policies is essential for providing medical-related services to the public. This not only safeguards the interests of all your event stakeholders but also protects your event's brand reputation and ensures our legal high standards of service. Consequently, everyone can feel safe and enjoy a positive experience at your event!

Kind tips: It is important to emphasize that the first aiders at your event should be highly trained, equipped with appropriate medical supplies to meet modern practice needs, and adequately prepared to handle emergencies. Their role is to promptly and effectively treat and stabilize any injured individuals on-site. Relying solely on calling an ambulance or on individuals with outdated knowledge of first aid or equipment could potentially put all event stakeholders at risk.

“活動急救服務有限公司”非常重視並了解到，隨著香港對透明度、問責制的要求日益提高，以及公眾對自身權利意識的增強，向公眾提供相關醫療服務時，擁有充足有效的責任保險政策能夠保護所有活動持份者的利益。這不僅有助於維護您的活動品牌聲譽，還能確保您的活動獲得我們高水平的合法服務！每個人都可以在安全的環境中放心享受美好的活動體驗！

溫馨提示：
需要強調的是，活動中的急救人員應經過嚴格培訓，並配備適當的醫療用品，以滿足現代醫學實踐的需求，並為處理緊急情況做好充分準備。他們的角色是及時有效地治療和穩定現場受傷人員的情況。

重要的是要避免因缺乏足夠的急救設備或知識過時的急救人員而使所有活動利害關係人面臨風險。
這不僅可能導致公關危機影響您的品牌，還可能引發潛在的保險索賠。
最重要的是，這種風險可能對患者的健康和治療結果產生負面影響。

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"Event First Aid Service Ltd" possesses below liability insurance coverage and legally provides service to the public.

Medical Malpractice Insurance

Who can guarantee the quality of your event's event medical first aid services, the qualifications of the medical staff, and how they management of your event attendees?
As an event organizer, you may need to bear responsibility for claims arising from the misconduct or negligence of designated service providers.
Therefore, medical malpractice insurance is essential for medical first aid service providers and should be included as part of a comprehensive service package. When holding relevant medical qualifications and providing services to the public, we must take responsibility for every action and decision, especially when it involves the lives of others.
This insurance not only ensures that our staff's qualifications meet the highest standards but also provides comprehensive liability coverage, protecting the reputation of healthcare providers and the event organizer, demonstrating a commitment to patient and all stakeholders' safety and quality care.
Providing the best liability insurance reduces the risk of unnecessary claims faced by all stakeholders.
Medical malpractice insurance plays a crucial role in our emergency services, ensuring professional assurance, legal guidance, and trust with our patients.
Rest assured, the safety of your event is our top priority. We are committed to delivering the highest standard of emergency medical care while being fully prepared for any unforeseen circumstances.

Employee Compensation Insurance

Employee Compensation Insurance, also known as workers' compensation insurance, is a mandatory requirement for employers in Hong Kong. Employees are crucial assets of a company. 'Event First Aid Service Ltd' values the importance of our employees;

Therefore, we purchased for our working staff, a comprehensive and proper Employee Compensation Insurance which conforms to the < Hong Kong Employees' Compensation Ordinance > and allows our employees to feel they are valued and respected, as well as by our clients.

Fulfilling the Employees' Compensation Ordinance (ECO) (Hong Kong Law Chapter 282) governs the regulations and requirements for employee compensation that employers must possess a valid insurance policy that is subject to corresponding obligations with reference to the law (including The Basic Law).

Reference: Hong Kong Employees' Compensation Ordinance (Hong Kong Law Chapter 282) https://www.labour.gov.hk/eng/legislat/content1.htm

Medical Service providers who offer services to the public without medical malpractice insurance may face several challenges and risks.

Legal Liability: Medical malpractice insurance typically covers the legal responsibilities that medical service providers may encounter during their practice. If your assigned service provider does not hold or possess an appropriate liability insurance policy, the event organizers may have to bear the legal expenses associated with that provider. This includes covering the legal responsibilities that medical professionals may face in response to claims of negligence or malpractice.

Impact on Public Trust: Attendees expect that medical support at events is reliable and well-prepared. The absence of proper insurance can undermine public confidence in the safety measures in place, potentially equation the level of quality of Care & patient trust, If a provider lacks insurance, it may lead patients to doubt their professional competence and reliability.

Professional Ethics and Standards: Many professional medical organizations require their members to maintain professional liability insurance; failing to do so could result in issues related to professional licensure.

Regulatory Scrutiny and Legal Consequences: Depending on the severity of any incidents or issues arising from inadequate first aid services, event organizers may face regulatory investigations, fines, or even legal action. This can further exacerbate the reputational damage and have lasting financial implications.

Long-Term Brand and Credibility Erosion: A reputation for prioritizing cost-cutting over participant safety can be incredibly difficult to overcome, even with subsequent improvements. The event may be forever associated with the perceived negligence, making it challenging to regain the trust and confidence of both attendees and industry stakeholders.

Delivering medical support at public events without Medical Malpractice Insurance coverage raises significant concerns. While the intention to serve the public and ensure safety is commendable, operating without adequate insurance possibly exposes both medical personnel and event organizers to serious risks that all can be avoided in the first place.

3) Hire Car Permit –Private Service (Limousine)

Our Company vehicle holds a Private Service (Limousine) Hire Car permit, to fulfill the existing law [section 52(3) of the Road Traffic Ordinance (Cap. 374)] stipulates provisions on the use of private cars for the carriage of passengers for hire or reward. Because using an illegal hire car service can put passengers at risk, as the Vehicle's third-party insurance may be invalid.

「活動急救服務有限公司」具備有以下責任保險並合法向公眾提供服務。

<<醫療專業責任保險>>

誰能保證您的活動急救醫療服務的品質、醫療人員的資格及怎麼處理你的活動與會者？
作為活動主辦方，您可能需要承擔因所選擇服務提供者的不當行為或疏忽引起的索賠。
因此，醫療專業責任保險對於醫療急救服務提供者至關重要，應作為整體服務包的一部分。
持有相關醫療資格並向公眾提供服務時，我們必須對每項行為和決策承擔責任，
特別是在涉及他人生命的情況下。
這種責任保險不僅確保我們員工的資格符合最高標準，還能全面保障責任，
維護醫療服務提供者和活動主辦方的聲譽，體現對患者和所有利益相關者的安全和優質護理的承諾。
提供最佳責任保險，減少所有活動利害關係人面臨不必要的索賠風險。
醫療專業責任保險在我們的急救服務中至關重要，確保專業保證、法律指導和與患者的信任。
請放心，您的活動安全是我們的首要任務，我們致力於提供最高水準的醫療急救護理，
並為任何不可預見的情況做好充分準備。

2) 《僱員補償保險》

僱員補償保險是香港雇主的強制性要求。員工是公司的重要資產。

「Event First Aid Service Ltd」重視員工的重要性；

因此，我們為員工購買了一份全面且合適的符合《香港僱員補償條例》的僱員補償保險，

讓我們的員工感受到自己受到重視和尊重，也受到客戶的重視和尊重。

履行《僱員補償條例》（香港法第282章）對僱員補償的規定和要求，

即雇主必須持有有效的保險單，並參照法律（包括《基本法》）承擔相應的義務。

參考：《香港僱員補償條例》（香港法例第282章） https://www.labour.gov.hk/eng/legislat/content1.htm

服務商在沒有醫療專業責任保險的情況下，
向公眾提供服務的醫療保健服務提供者可能會面臨多種挑戰和風險。

如果活動現場的急救服務因缺乏全面的醫療過失保險/員工補償保險而被認為不充分,
這將對活動的聲譽造成嚴重和持久的影響。因此，我們將確保我們服務的合法性和穩健性作為首要任務。

法律責任：醫療專業責任保險通常涵蓋醫療服務提供者在執業過程中可能遇到的法律責任。
如果您指定的服務提供者沒有持有或擁有適當的責任保險，活動組織者可能必須承擔與該提供者相關的法律費用。這包括醫療專業人員在應對疏忽或醫療事故索賠時可能面臨的法律責任。

對公眾信任的影響：與會者期望活動中的醫療支援可靠且準備充分。
缺乏適當的保險可能會削弱公眾對現有活動安全措施的信心，可能會影響醫療護理品質和病人信任的水平，
如果提供者缺乏保險，可能會導致患者懷疑醫療服務提供者的專業能力和可靠性。

職業道德與標準：許多專業醫療組織要求其成員持有專業責任保險；否則可能會導致與專業許可相關的問題。

監管審查和法律後果: 取決於任何因急救服務不足而引發的事故或問題的嚴重程度,
活動主辦方可能面臨監管調查、罰款甚至法律訴訟。這進一步加劇了聲譽損害,並造成持久的財務影響。

長期品牌和公信力的侵蝕: 將削減成本置於參與者安全之上的聲譽也很難克服。
該活動可能永遠與被認為的疏忽聯繫在一起，
這使得重新獲得與會者和行業利益相關者的信任和信心變得具有挑戰性。

在公共活動中提供醫療支持而沒有醫療過失保險的保障，會引發重大擔憂。雖然服務公眾和確保安全的意圖是值得讚揚的，但缺乏足夠的保險可能會使醫療人員和活動組織者面臨嚴重的風險，而這些風險本可以事先避免。

3) 《私家服務(豪華房車)出租汽車許可證》

我們公司的車輛均持有 - 私家服務(豪華房車) 出租汽車;
為履行現有法例訂有有關使用私家車作出租或取酬載客用途的條文《道路交通條例》(第374章)第52(3)條。
因為使用非法出租汽車服務會令車上乘客蒙受風險，

提供非法出租汽車服務的車輛其第三者責任保險可能會失效。

F&Q :
What is the difference between Medical Malpractice & Professional Indemnity Insurance?

The coverage for both these insurances is very similar; however, medical malpractice insurance not only covers economic loss but also injury and property damage following professional negligence, which professional indemnity won’t cover.

As mentioned, unlike public liability insurance, both cover compensation claims arising out of professional activities. However, the cover under a professional indemnity policy is a lot more restrictive than the cover under a medical malpractice policy.

Professional indemnity insurance only covers compensation claims involving purely economic losses. This means that if someone makes a claim against the service alleging that the service's professional negligence resulted in them being injured or their property being damaged, professional indemnity insurance would not cover it.

Reference:

https://www.salongold.co.uk/insurance-covers/malpractice-insurance/what-is-the-difference-between-medical-malpractice-and-professional-indemnity-insurance

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⚠️We DO NOT ❌provide a SINGLE-PERSON service.

Our service will provide at least two staff members, including one male and one female.
This ensures the presence of both genders, which can be beneficial for your event.
We aim to avoid "medical diagnosis tunnel vision," which may lead to errors in medical decision-making. The presence of both genders allows for a "chaperone role" during necessary intimate examinations. This can help reassure patients if they experience distress and offer emotional support during embarrassing or uncomfortable situations, thereby protecting the patient’s dignity and confidentiality.
Additionally, the chaperone role and buddy system provide safeguards for both patients and our staff. This approach can discourage unfounded allegations of improper behavior and secure the interests of all event stakeholders.
Based on our real-life working experience, our female staff tend to be more effective when handling infants, children, and the elderly. If your event involves infants or expectant mothers, we can assign female staff with obstetric qualifications or clinical obstetric experience to assist.

In the medical field, event first aid services should never rely on a single individual without medical liability insurance. Here are the key reasons:

Insufficient Safety Coverage: A single first-aider cannot manage multiple emergencies simultaneously, especially during large-scale or high-risk events, which may lead to delays in providing care and increased safety risks.
Legal and Financial Liability: Insufficient staffing increases legal and financial risks. Without medical liability insurance, any misdiagnosis or delayed treatment may expose the event organizer to significant legal and financial responsibility.
Lack of Diverse Professional Skills: Different medical professionals possess specialized skills that complement each other, enabling comprehensive care during emergencies. A single first aider often cannot meet the diverse needs of such situations.
Privacy and Comfort Considerations: Certain medical procedures may require first aiders of different genders to ensure patient privacy and comfort. A single-gender first aider may not be suitable for all scenarios.
Legal and Ethical Compliance: In some cases, such as intimate examinations, having a second person present is a legal and ethical requirement to protect both the patient and the first aider.
Backup and Support: If the sole first aider becomes incapacitated due to injury or fatigue, there will be no immediate support available. A team of first aiders ensures stable and reliable emergency care.
Psychological Pressure and Decision Quality: A single person handling all responsibilities during an emergency is prone to overwhelming pressure, which can affect judgment and decision-making. A team can share the workload, improving overall efficiency and accuracy.

Deploying a professional first aid team not only ensures better service quality but also reduces risks, aligns with legal and ethical standards, and demonstrates a commitment to the safety and well-being of participants. Let us help you create a safe and well-prepared event environment!

⚠️我們不會❌提供單人急救服務

我們的服務將提供至少兩名急救人員，包括一名男性和一名女性。這確保了兩性在場，對您的活動將是有益的。
我們的目標是避免「醫療診斷狹隘視野」，這可能導致醫療決策中的錯誤。
兩性急救人員在場可以在必要的親密檢查中擔任「陪伴角色」。這可以幫助安撫在困擾時的病人，
並在尷尬或不舒服的情況下提供情感支持，從而保護病人的尊嚴和保密性。
此外，陪伴角色和夥伴系統為患者和我們的急救人員提供了保障。
這種方法可以抑制無根據的行為不當指控，並保護所有活動相關者的利益。
根據我們的實際工作經驗，我們的女性急救人員在處理嬰兒、兒童和老年人方面往往更具效果。
如果您的活動涉及嬰兒或孕婦，我們可以指派具有產科資格或臨床產科經驗的女性急救人員來提供協助。

在醫療專業領域，活動急救服務絕不應依賴沒有醫療責任保險的單一人員，
其原因在於以下幾點：

1. 患者與參加者的安全保障不足

單一急救人員無法同時處理多起突發狀況，特別是在大型或高風險活動中，可能導致無法及時提供救助，進一步增加安全隱患。

2. 法律責任風險

人力不足的情況會增加法律及財務風險，若急救人員缺乏醫療責任保險，一旦發生誤診或延誤處理，
活動主辦方可能需要承擔重大法律責任及財務損失。

3. 多元專業技能的缺失

不同醫療專業人員具備各自領域的專業技能，能夠在緊急情況下提供全面的醫療服務，而單一急救人員往往難以滿足多樣化需求。

4. 隱私與舒適性考量

某些醫療程序可能需要不同性別的急救人員協同完成，以保障病患的隱私及舒適性，單一性別的急救人員可能無法應對所有情況。

5. 法律及倫理要求

在某些情境下，例如進行私密檢查時，有第二人員在場是法律及倫理的必要要求，以保護病患及急救人員的權益。

6. 後備支援能力

若唯一急救人員因受傷或過度勞累失去工作能力，現場將完全缺乏應急支持。
而多名急救人員則能提供穩定的醫療服務，確保快速有效的應對。

7. 心理壓力與決策品質

緊急情況下，單人需承擔所有責任，容易導致壓力過大，影響應急判斷與處置效率。有團隊協作則能分散壓力，確保決策更準確。

以上情況直接關係到活動主辦方的法律與道德責任。選擇單人急救服務且無醫療責任保險，
將極大地提高活動主辦方需承擔的法律風險和財務損失可能性。
透過部署專業急救團隊，不僅能確保服務質量，降低風險，還能彰顯專業水準，

保障所有人員的安全與福祉。活動主辦方應審慎考量，並與急救服務提供方商討最佳實踐方案。

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Post-Event First Aid Summary

Based on our real-life operations practice and detailed records is crucial for understanding the nature of incidents and incidents and

If an incident occurs during the event, we will keep a detailed record. This document will allow event organizers to understand the circumstances of the accident and the treatment provided afterward.

Benefits of This Summary :

Accident Documentation:
If an incident occurs during the event, we will retain a detailed record of the incident.
This document enables event organizers to understand the circumstances of the accident and the treatment provided afterward.
Legal and Insurance Support:
This summary serves as a legally valid document that can be submitted to insurance companies or legal representatives. This is critical for addressing any claims that may arise from incidents during the event.
Future Planning Reference:
The insight gained from this report can provide valuable information for planning future events. Understanding the nature of incidents helps identify potential hazards, enabling you to minimize risks and enhance safety measures for upcoming events.

This post-event first aid summary is an important document that not only assists in handling legal and insurance claims but also serves as a key reference for improving safety measures for future events. We are pleased to have the opportunity to serve your upcoming event and look forward to assisting you in your future events.

活動後急救摘要

根據我們過往的實際操作，該記錄對於了解發生的任何事故的性質以及規劃未來的事件至關重要。

本摘要的好處, 如果活動期間發生意外；我們將記錄在案

意外記錄：
如果活動期間發生意外，我們將保留事件的詳細記錄。該文件使活動組織者能夠了解事故的情況以及事後提供的治療。
法律和保險支援：
該摘要作為具有法律效力的文件，可以提交給保險公司或法定代表人等第三方。
這對於處理活動期間發生的事件可能引起的任何索賠至關重要。
未來活動規劃參考：
從這份報告中獲得的見解可以為您未來活動的規劃提供資訊。
了解事件的性質有助於識別潛在危險，使您能夠最大限度地降低風險並增強即將發生的活動的安全措施。

這份活動後急救摘要是一份重要文件，不僅有助於處理法律和保險索償事務，
而且可以作為改善未來活動安全措施的重要參考。
我們很高興有機會為您即將舉行的活動提供服務，並期待在您未來的活動中為您提供幫助。

Based on actual experiences, we acknowledge that insurance claims can occur.

Therefore, we do not take any chances and ensure that our pre-hospital event medical emergency services are equipped with sufficient and effective liability insurance. This measure aims to guarantee that every step of our service provision meets modern medical practice standards and safeguards the interests of all stakeholders.
Furthermore, we ensure the provision of complete and accurate records to support insurance claims and legal needs and serve as reference material for future event planning and improvements. We are committed to providing reliable and professional medical emergency services for your event, ensuring the safety and health of all participants.

根據實際經驗，保險索償是會發生。

因此，我們不會抱有任何僥倖心理，並將確保我們的院前活動醫療急救服務配備充足且有效的責任保險。這項措施旨在確保在提供服務過程中的每一步均符合現代醫療實踐標準，並保障所有利害關係人的利益。
此外，我們會確保提供完整和準確的記錄，以支持保險索賠及法律需求，並作為未來活動規劃和改進的參考依據。我們致力於為您的活動提供可靠且專業的醫療急救服務，確保所有參與者的安全與健康。

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We operate using the "Multidisciplinary Team Care Model."

Our team consists of professionals from various medical specialties, each possessing distinct expertise and skills. This allows us to effectively integrate our diverse backgrounds to address complex and challenging clinical situations faced by patients.

The benefits of the Multidisciplinary Team Care Model are significant. The model's key advantage is its ability to foster interdisciplinary collaboration, ensuring that patients receive appropriate care at every treatment stage. In pre-hospital emergency settings, our team can quickly assess a patient's condition, integrate insights from different specialties, and provide immediate diagnostic and treatment recommendations, thereby stabilizing vital signs for subsequent in-hospital care.
Additionally, our team members have experience as emergency department supervisors in theme parks, equipping them with the skills to manage complaints and insurance claims. This expertise enables us to deliver high-quality clinical care while effectively handling legal and administrative aspects, ensuring smooth event execution.

我們以“多學科團隊護理模式”方法工作。

我們的團隊由來自不同醫學專業領域的專業人士組成，各自擁有不同的專業知識和技能，能在必要時結合各自的專業背景來應對複雜且富有挑戰性的患者臨床狀況。

多學科團隊護理模式的好處- 多學科團隊護理模式的主要優勢在於它能夠打破傳統單一學科的界限，促進跨學科的合作與有效的溝通。該模式的主要優勢在於促進跨學科合作，確保患者在每個治療階段都能獲得適當的照護。在院前急救環境中，我們的團隊能迅速評估患者的狀況，整合各專業的見解，並提供即時的診斷和治療建議，從而穩定生命體徵，為後續的院內護理奠定基礎。

此外，部分團隊成員曾擔任主題公園的急救部門主管，具備處理投訴和保險索賠的技能。這些經驗使我們能夠提供高品質的臨床護理，同時有效管理與醫療相關的法律和行政事務，確保活動的順利進行。

Comprehensive Sports Medicine and Emergency Care

Our service capabilities extend beyond general first aid to provide comprehensive sports medicine and emergency care, ensuring the safety and well-being of athletes at your events.
Rapid Response: Our trained teams monitor sidelines and make swift, informed decisions to address acute injuries, considering both physical trauma and the psychological impacts on athletes.
Complete Service Offering: In addition to acute field response, we provide sports taping, consultations, and on-field injury management, contributing to the prevention and treatment of sports-related injuries.
Commitment to Safety: Our goal is to equip your organization with the medical expertise and resources necessary to facilitate safer sporting events and enhance the overall experience for athletes.
We are fully committed to upholding the highest standards of care and professionalism in all our services.

我們的服務不僅限於一般急救，還提供全面的運動醫學和運動急救，以保障參賽運動員的安全和福祉。我們負責監控場邊情況並迅速做出明智的決策，以解決任何急性傷害，並隨時準備立即反應，並現場做出初步治療決定。
作為運動醫學專業人員，我們負責監控場邊情況並做出快速、明智的決定，在確定最合適的治療方案時，不僅考慮運動員身體創傷，還仔細權衡對運動員心理和競技表現的影響。
除了緊急應變，我們的服務還包括運動肌內效貼療法、運動醫學諮詢和急性損傷管理，使我們能夠積極預防、治療和持續管理運動和身體活動相關的傷害和創傷，並在必要時進行專業轉介。
最終，我們的目標是為您的體育賽事和組織提供所需的醫療專業知識和資源，促進更安全的體育賽事，增強所有參賽運動員的整體體驗。我們了解這些責任的重要性，並完全致力於維護最高標準的護理和專業精神。

「including, but not limited to」

「including, but not limited to」

Challenges of Prehospital First Aid Services

Providing emergency medical care in prehospital event settings presents distinct challenges that require specialized skills, clinical judgment, and adequate resources::

High-Stakes Environments: Prehospital care often unfolds in unpredictable settings, where limited access to advanced medical equipment, coupled with challenging physical and logistical constraints, necessitates rapid and evidence-based decision-making by the attending first aid team
Clinical Expertise Under Uncertainty: Without access to a patient's comprehensive medical history, prehospital responders must rely on their expertise and training to assess, stabilize, and treat injuries or acute conditions promptly. This requires adaptability and proficiency in dynamic and resource-limited scenarios.
Expanding Scope of Responsibility: Modern prehospital care extends beyond basic first aid to include advanced stabilization techniques, immediate medical intervention, and adherence to evolving clinical protocols. As such, it demands highly skilled personnel trained in up-to-date emergency medical practices.
Comprehensive Provider Selection: When engaging a first aid service for events, it is imperative to verify their professional credentials, including valid insurance coverage, and qualifications. These factors are critical in ensuring the safety and medical preparedness of attendees.

Event First Aid Service Ltd. is equipped with the personnel, medical equipment, and procedural expertise required to address these challenges comprehensively. The team prioritizes the health and safety of your event's participants by delivering reliable, high-quality prehospital care.

院前急救服務的挑戰

在院前活動環境中提供緊急醫療護理面臨獨特的挑戰，需要專業技能、臨床判斷和足夠的資源：

高風險環境：院前救護通常在不可預測的環境中進行，先進醫療設備的取得有限，加上具有挑戰性的物理和後勤限制，需要急救團隊快速做出基於證據的決策。
不確定情況下的臨床專業知識：在無法獲得患者全面病史的情況下，院前急救人員必須依靠他們的專業知識和培訓來及時評估、穩定和治療損傷或急性病症。這需要在動態和資源有限的場景中具有適應性和熟練程度。
擴大責任範圍：現代院前護理不僅限於基本急救，還包括先進的穩定技術、即時醫療幹預以及遵守不斷發展的臨床方案。因此，它需要接受過最新緊急醫療實踐培訓的急救人員。
選擇的重要性：當您為即將舉行的活動選擇活動急救人員時，
你可能想考慮確保所選擇活動急救人員擁有適當的保險以及
具有必要醫療知識和技能的員工至關重要。

Event First Aid Service Ltd. 配備了全面應對這些挑戰所需的人員、醫療設備和程序專業知識。該團隊透過提供可靠、高品質的院前護理，優先考慮活動參與者的健康和安全。

Based on the size and structure of your event, we will ensure that we will have more than sufficient life-saving, immobilization devices and extrication equipment in place and ready to serve in your event.
All consumables are included without any extra cost.

So all your event participants know; that whenever they require first aid, all event stakeholders will feel safe and have a sense of security that on-site had sufficient materials, equipment, and professionals in place to assist them.

根據您活動的規模和參與者人數，我們確保現場配備充足的醫療急救設備、醫療固定裝置及救援器材，隨時為您的活動提供服務。
所有急救耗材均已包含在內，無需任何額外費用。

這是確保所有活動參與者知悉的關鍵；每當有人需要急救時，
各持份者都能安心並感到安全，因為現場擁有充足的醫療急救設備和
專業人員隨時待命協助他們，滿足公眾對活動駐場急救服務的期望。

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We understand that most moms and dads would do anything to keep their little ones safe from harm. Nothing is more heart-wrenching than seeing your child get hurt, especially when a kiss and a cuddle won’t stop the tears.

When it comes to events involving kids, safety is a top priority. Children are easily excitable and often get hurt, particularly when they become tired. Assessing young children can be more challenging because everything is smaller, and young children often struggle to express their feelings verbally.
Additionally, children with special educational needs (SEN) can be more sensitive and require extra care.

By having our trained staff at your event, you can ensure that we are equipped to handle both children and those with SEN, as well as highly sensitive persons (HSP). Our quick actions and proficient skills allow us to provide immediate emotional support and initial medical care to the children, while also comforting worried parents.

As an event organizer, you can rest easy knowing that you’ve taken the necessary steps to create a kid-friendly, happy, and safe environment, ensuring that everyone has a great time

我們明白到，大多數媽媽和爸爸都會不惜一切採取任何措施來保護他們的小孩免受傷害，

因為我們了解到沒有什麼比看到你的小孩受傷更令人心痛，

尤其是如果一個吻或一個擁抱都不能阻止你的小孩眼淚的時候。

當您的活動涉及孩子們時，我們首要關注的是安全第一

因為兒童容易得意忘形，經常容易導致受傷，

特別是在他們疲倦時。而且對兒童的評估會比較困難，

而兒童通常都非能語言清晰表達到自己感覺，有時SEN/「高敏感族」兒童甚至可能更加敏感。

所以有我們的員工在您的活動，我們的員工具備處理兒童和SEN/「高敏感族」兒童的知識和技能。

憑藉我們的迅速行動和熟練的技巧，可以為孩子們提供即時的情感和初步醫療護理。

（以及同時安慰擔心的父母也很重要）

因此，作為主辦，您可以放心地知道自己已經採取了必要的措施來關心和照顧您的活動中的孩子，讓他們保持友好、快樂和安全，讓每個人都度過愉快的時光。

Prehospital Care: Beyond Physical Injuries

Prehospital emergency care is not always about dramatic or traumatic situations. Based on our experience, we often assist individuals who are emotionally distressed for various reasons. Understanding the root cause of their distress and addressing their unique needs is at the heart of our service.

Our team, including certified Mental First Aid (MFA) and Psychology First Aid (PFA) personnel, as well as staff trained in IBCCES Autism and Sensory Awareness, continuously enhances their communication skills and deepens their knowledge of psychological first aid and counseling. By applying the principles of "Observe, Listen, and Connect," our staff can provide timely and effective psychological support, mitigate emotional stress, and foster a sense of safety through empathy and compassion. This approach ensures both emotional and physical comfort for individuals in distress.

When further professional assistance is required, we offer referral channels to help individuals access additional medical support. Through our comprehensive services, we ensure that every person in need receives the care and support they deserve, especially during critical moments.

院前急救：不僅僅是身體傷害的處理

院院前急救服務並不僅關乎於血腥或急劇的情況。根據我們的實際經驗，
我們經常處理因不同原因而經歷情緒困擾的人群。理解困擾的根源與需求，
是我們提供優質服務的核心。

我們的專業團隊，包括經認證的心理急救人員，
以及接受 IBCCES 自閉症及感官意識培訓的員工，持續提升他們的溝通技巧，
並深耕心理急救與輔導知識。透過“觀察、傾聽和連結”的原則，
我們能夠為受困擾的人提供即時而有效的心理支持，採取適當措施減輕其情緒壓力，並以同理心和同情心提升現場的安全感，實現身心安慰。

若需要進一步的專業支持，我們將為他們提供合適的轉介渠道，
協助尋求更深入的醫療服務。通過我們的綜合服務，確保每位受困擾的人都能在最需要的時候獲得全方位的關懷與支援

From our real-life working practices, we often come across a geriatric patient with a medical emergency or traumatic injury.

🌱Geriatric patients are not just "old adults"— they come with their own challenges, which include social, cognitive, and physical aspects. The physical presentation of geriatric patients is different from that of other patient groups. Taking an honest look at where an elderly needs support is the first step and then assessing all the possible solutions to get them the help they need.

As Medical First Aid Service providers, we must show empathy and secure their dignity when approaching the geriatric patient, also we need to increase our index of suspicion with elderly patients. Vague and non-specific complaints and traumatic injuries with a low-energy mechanism of injury can have life-altering effects on an older patient.

從我們的實際工作實踐中，我們經常會遇到患有醫療緊急情況或外傷的老年患者。

🌱老年患者不僅是“老年人”，他們還面臨著自己的挑戰，包括社會，認知和身體方面。老年患者的身體表現與其他患者群不同。細心地看待老年人需要支持的地方是第一步，然後評估所有可能的解決方案，以幫助他們獲得所需的幫助。

作為醫療急救服務提供者，在接觸老年患者時，我們必須表現出同理心和同情心並確保他們的尊嚴並獲得尊重，我們還需要對老年患者的受傷機制懷疑指數提高警覺。模糊和非特定性的主訴以及具有低能量損傷機制的創傷性損傷可能對老年患者產生改變生命的影響。

“Plan before you can manage.”

In simple words, planning comes before managing, events.”

Behind the scenes of every great event,

We are not limited to providing service on the actual event days.

We also play a crucial role in the meetings and coordination before the event.
We frequently conduct on-site inspections with the event management team and collaboratively develop emergency plans. Through these preparations, we can consider your event from a safety perspective, identify potential crises, and provide professional recommendations to the event management team to minimize any risks.
Our goal is to ensure a safe and enjoyable experience for your event, safeguarding the well-being and satisfaction of all participants.

在每一個大型活動的背後，

我們的角色不限於在實際活動當天提供服務。

在每一個大型活動的背後，我們的角色不僅限於活動當天的服務提供。我們在活動前的會議和協調過程中，亦扮演著至關重要的角色。
我們經常與活動管理團隊進行現場考察，並共同制定應急計劃。
透過這些前期準備，我們能夠從安全角度全面考慮您的活動，
識別潛在的危機，並向活動管理團隊提出專業建議，
以最大程度地降低任何風險。
我們的目標是為您的活動提供一個安全且愉快的體驗，
確保所有參與者的安全與滿意。

The building blocks of our service successes are the people with the right mindset, and possessing the necessary skills/qualifications.
They work together to deliver services in a style that is best described as “Precaution is better than cure.” .....

Modern First Aid Service pattern has evolved;
The old trend all you seeing the first aider just sitting around, waiting for someone to come to seek help, instead; "Prevention" had become a new trend, therefore we will be watching out for any potential hazard that may occur in your events; minimize the risk factor before the accident happened and this act is to prevent letting anyone else capture and post it on social media lead to any potential Public relations/ legal crisis.

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“Saving a life wasn’t always about performing complicated medical procedures. It was something more. It was about putting a smile on someone’s face and hearing them sincerely .” ― Daniel Sink